Shipping & Returns

Last updated: August 5, 2026

We’re a tiny pre-launch shop, and honest expectations are the whole point of The Prairie Princess. This page covers how long a bow takes to reach you from our sewing room in Arkansas, how tracking works, what our return and exchange window looks like — and what to do if something arrives not right.

Production-to-doorstep

Each bow is cut, sewn, and inspected by hand in Arkansas before it ships. Once your order is in, please allow 5–7 business days for production and an additional 3–5 business days for U.S. ground shipping. We’ll send a tracking email the moment your bow leaves the studio.

Shipping is calculated and charged at checkout via Stripe’s hosted payment page. Because every bow is made in a small batch, we don’t ship the same day — but we will always tell you the day it ships, and where it is from there.

Tracking

Tracking lands in your inbox the day your order ships, with a link to follow it from the warehouse to your door. If tracking hasn’t appeared within 10 business days of your order date, email us and we’ll look it up personally — no chatbots, no “wait longer” scripts.

Returns

Unworn bows in original condition can be returned within 30 days of delivery for a full refund. Because each bow is hand-sewn, we cannot accept returns on items that have been worn, washed, or adjusted. If something arrives not right, email us first — we’ll make it right.

• What counts as “unworn.” Tags still attached, no signs of wear, not laundered, sliding knot in the factory position.
• What to include. Order number, the bow’s name, and a quick note helps us process the refund faster.
• Refund timing. Once your return arrives, refunds post to the original payment method within 5–7 business days.

Exchanges

Need a different size or color? Email us within 30 days and we’ll set up an exchange at no extra shipping cost. Launch inventory is small, so exchanges depend on what’s still in stock — we’ll be honest with you about timing before you commit.

Contact

Anything else — a delayed package, a sizing question, a bow that didn’t fit — send us a note. We’re a small shop and we read every message.

© 2026 The Prairie Princess. Handcrafted in the USA. Designed in Wyoming.